FAQ / Store Policies
Please make sure you check the size chart in the photos to make sure your size will fit you. SIZE CHARTS AVAILABLE HERE
We can not accept returns or exchanges because everything is Made To Order.
This item is custom-made, once in production changes can not be done. We can not accept returns, exchanges, or cancellations on shirts. Our shirts are made to order. Once your order has been submitted, we do not accept size change requests. A size chart is included in the listings photos for your convenience.
- SIZE SELECTION -
Please review the size chart per product listing to ensure you’re ordering the right size. Once the order is in production changes can not be made to the order. Email for additional assistance if needed.
- ORDER PROCESSING TIME & SHIPPING -
Most of our apparel is printed in house and Made To Order. It may take up to 14 business days to process your order. Thank you for your patience. Order updates will be notified by email. All orders are shipped via UPS, USPS Priority Mail or First Class Mail. No rush orders or expedited delivery is available.
Choosing "Priority Shipping" will not mean your order will be processed faster. It is the name of the shipping class from USPS. Our current processing time is 1-14 Business Days.
No local pick up. All orders must be processed through the website and shipped.
All orders will include a tracking number. If you have any problems with your order after it has been processed and shipped by me, please contact USPS and give them your tracking number so they can further assist you. Any other problems/concerns, you can contact me directly at firstname.lastname@example.org
We are not responsible if the buyer provides incorrect shipping addresses. If the order is returned because of incorrect address, the buyer will be responsible for paying to re-ship to the correct address. Shipping charges are non-refundable.
Once UPS/USPS has updated the status of the package to "Delivered" we can no longer be liable, that is the proof of delivery in any case.
- INTERNATIONAL ORDERS -
Shipping can take 10-20 business days depending on your destination and customs delays. Seller is not responsible for any customs fees that may apply. Packages can not be marked Gift or value lowered, this is an automated shipping system that doesn't not allow us to change these settings.
Customs and import taxes : Buyers are responsible for any customs and import taxes that may apply. Sellers aren't responsible for delays due to customs.
- SALES / DISCOUNT CODES -
Discount codes can not be applied after checkout. Some discounts may not be applied to already discounted items.
- OTHER INFO -
All sales are final. Orders are not returnable, refundable or exchangeable.
We reserve the right to change the price of any product at any time.
If you purchase anything from this site, you agree to the store policies.