FAQ / Store Policies

Please make sure you check the size chart in the photos to make sure your size will fit you. SIZE CHARTS AVAILABLE HERE

We can not accept returns or exchanges because everything is Made To Order. 


This item is custom-made, once in production changes can not be done. We can not accept returns, exchanges, or cancellations on shirts. Our shirts are made to order. Once your order has been submitted, we do not accept size change requests. A size chart is included in the listings photos for your convenience. 


Please review the size chart per product listing to ensure you’re ordering the right size. Once the order is in production changes can not be made to the order. Email for additional assistance if needed.


Most of our apparel is printed in house and Made To Order. Orders not containing apparel/tote bags are typically processed quicker. Our processing time is 3-7 business days. We appreciate your patience. Order updates will be notified by email. No rush orders or expedited delivery is available at this time.  

First Class Mail Service takes longest transit, about 5 business days. Ground Advantage Service takes about 4 business days. Priority Mail Service takes about 2 business days. 

Choosing "Priority Shipping" will not mean your order will be processed faster. It is the name of the shipping class from USPS and is the time it takes your package to get to you once it has been shipped.

No local pick up. All orders must be processed through the website and shipped.

All orders will include a tracking number. If you have any problems with your order after it has been processed and shipped by me, please contact USPS and give them your tracking number so they can further assist you. Any other problems/concerns, you can contact me directly at jadisradstore@gmail.com

We are not responsible if the buyer provides incorrect shipping addresses. If the order is returned because of incorrect address, the buyer will be responsible for paying to re-ship to the correct address. Shipping charges are non-refundable. 

Once UPS/USPS has updated the status of the package to "Delivered" we can no longer be liable, that is the proof of delivery in any case. 

- INTERNATIONAL ORDERS - Please note that we have discontinued our international shipping service due to an increasing number of packages going missing. We apologize for any inconvenience this may cause.


Discount codes can not be applied after checkout. Some discounts may not be applied to already discounted items.


All sales are final. Orders are not returnable, refundable or exchangeable.

If you receive the wrong item, discover a missing item, or receive a damaged item/package, please contact us via email at alexstranglershop@gmail.com

We reserve the right to change the price of any product at any time.

If you purchase anything from this site, you agree to the store policies.

~Thank you